Documentation - BYD Atto 3

What to do if the charging cable (AC or DC) won't release.

Unlock the vehicle several times with the smart key button.
The connector must be removed within 30 seconds of unlocking, or the port will lock again.
If it still doesn't work, DO NOT pull forcefully. Use the manual emergency release.
Open the hood. Find the emergency release latch (ring or lever) near the charge port in the engine compartment.
Pull the latch to manually unlock the charging connector.

How to start the car if the key battery is dead.

If the key has no battery, the car won't detect it.
Use the mechanical key (hidden inside the smart key) to open the driver's door.
To start, hold the smart key (logo side) near the "low power sign" (NFC area on center console, below the screen).
While holding the key there, press the brake pedal and push the START/STOP button.

How to "wake up" the car with a jump start.

If the 12V battery is dead, the car won't "wake up" even if the main battery is at 100%.
Use a 12V power source (another car or a jump starter).
Open the hood. Locate the Power Distribution Box (PDB).
Connect the red clamp (+) to the **Positive jump start terminal** (marked on the PDB).
Connect the black clamp (-) to **unpainted metal** on the engine block or chassis (auxiliary negative terminal).
Never try to jump start ANOTHER vehicle with your Atto 3.

How to use the tire repair kit (sealant and compressor).

Stop the vehicle in a safe, flat location. Engage the EPB (parking brake) and turn on hazard lights.
Locate the tire repair kit (sealant and compressor) in the trunk.
The sealant ONLY works for punctures in the tread less than 6 mm. Do not repair sidewall cuts.
Connect the compressor to the car's 12V outlet and start the vehicle.
Introduce the sealant into the tire through the inflator hose, along with air.
DO NOT inflate for more than 10 minutes straight.
If the pressure doesn't reach 1.8 bar (180 kPa) in 10 minutes, the damage is too large. Call a tow truck.
If pressure is reached, drive immediately (max 10 km at less than 80 km/h) to distribute the sealant.
Stop again, check pressure and go to the nearest shop to replace the tire.

The correct method (and prohibited ones) for towing the Atto 3.

MANDATORY METHOD: FLATBED TOW TRUCK! All four wheels must be on the platform.
NEVER tow the car with only two wheels (front or rear) on the ground. This will cause severe damage to high-voltage components and transmission.
Must not be towed by another vehicle using only ropes or chains.
The front tow hook is in the tool kit in the trunk. The cover is on the front bumper.

Critical procedure in case of vehicle fire.

RE-IGNITION RISK! The battery can reignite even after being extinguished.
If the fire is large, move away and inform firefighters that it's an electric vehicle with high-voltage battery.
DO NOT use incorrect extinguishers. The rescue manual recommends EXTINGUISHING FIRE WITH LARGE AMOUNTS OF WATER to cool the battery.

Documentation & Emergencies